The Department of Mental Health, as the State Mental Health Authority, assures and provides access to services and supports to meet the mental health needs of individuals of all ages, enabling them to live, work and participate in their communities.
Community Based Flexible Supports (CBFS) is the cornerstone of the Department's community mental health system. CBFS services provides rehabilitative interventions and supports in partnership with clients and their families to promote and facilitate recovery. Services include interventions and supports that manage psychiatric symptoms in the community, restore or maintain independent living in the community, restore or maintain daily living skills, promote wellness and the management of medical conditions and assist clients to restore or maintain and use their strengths and skills to undertake employment.
How to Apply
Please keep in mind that the chance for the Clinical Service Authorization process to be expedited will depend on the upfront availability of clinical records and the ability of the Clinical Service Authorization Specialist (CSAS) to locate and communicate with the applicant after the application has been submitted, particularly prior to hospital or other placement discharge. The role of the referral source is key to ensure timely assistance of both.
The Ideal Request for Services Packet:
"Request for Services" packet is submitted
DMH Clinical Service Authorization Unit:
Central MA Area Office
361 Plantation Street
DMH Information and Referral Line:
1-800-221-0053 (Mon-Fri, 9AM-5PM)